We will guide you through the localization process helping you avoid the pitfalls of translation related services. We work to ensure solid, long lasting partnerships by utilizing our proven workflow solution and adhering to our quality assurance process, while maintaining the flexibility needed to adapt to your organization's needs. Our approach remains entirely client centered.
The fundamental role of communication is to ensure the quality of your deliverables. No matter what the time zone, daily contact, if required, is guaranteed. Scribe Consulting is available via any form of communication to ensure that you are constantly aware of all project milestones. From video conferencing and online status reports to traditional overnight mail, Scribe Consulting will communicate all necessary information regarding your project.
For the partner organization counting on our professionalism:
We appreciate your relying on Scribe Consulting to provide you with high quality, professional services. Your Scribe Consulting Project Manager will be available to you anytime during business hours to explain issues related to your project.
For the cost conscious organization:
Scribe Consulting excels in delivering within your budget. Potential issues regarding your project will be discussed with you early in the process and solutions will be agreed upon and implemented at once.
For the organization in constant development:
Given our workflow solution and quality assurance procedures, Scribe Consulting has the ability to adapt to your changing needs without jeopardizing your product's integrity.
For the deadline dependent organization:
Let Scribe Consulting accept the pressure of your localization project. Our project managers utilize strong professional teams in-house and across the globe to guarantee your deadline is met without sacrificing quality or expense.
The Scribe Consulting approach to Project Management
Initial Client contact
We avoid wasting your time and money by producing estimates specific to your individual project needs.
We provide this document indicating the necessary resources for the successful completion of your project, enabling us to meet your deadlines within budget and without anxiety.
This meeting allows both parties to confirm project requirements and sign off on the project schedule. All points of contact will be assigned to ensure clear communication throughout the project.
These meetings take place weekly and allow you the opportunity to communicate any updated project requirements or changes. At this time, the Project Manager gives you a thorough explanation of the current project status.
Project Status Reports
Status reports are critical documents summarizing all aspects of your project. They serve to detail exactly where Scribe Consulting is on schedule; what actions items are to be completed; potential problems and anticipated successes that allow for more aggressive completion dates.
At Scribe Consulting, our process ensures that your project materials have gone through both linguistic and functionality testing. The final deliverable reflects our absolute commitment to you as a valued client.
We work to deliver seamlessly to you. Your project manager provides a clear line of communication to your localization partner, Scribe Consulting. Now, the final materials are handed over, meeting both quality expectations and budget requirements.
Once the project is finished, we conduct a Post Mortem meeting to discuss any issues that may have arisen during the project cycle. Your participation helps facilitate clearer communication enabling us to provide you with higher quality, more cost-effective services as our partnership continues.
Post Project Survey
Finally, we will request your view of your experience with us. Scribe Consulting understands that the only valid judgement of our processes and service come from you, the client. We will ask you to tell us what our strengths and weaknesses were; what you liked and did not like. Scribe Consulting listens and cares about your thoughts because that is how strong successful partnerships are founded.